Requests are free and never require passwords, tokens or identity documents to be emailed.
Direct contact
How to submit a request
- Email [email protected] with the subject “Data deletion request”.
- Provide the email used for a booking and, where relevant, the meeting reference or business Instagram account name.
- Say whether you want all data under our control deleted or only a specific enquiry, meeting or Meta connection.
Never email passwords, access tokens, authentication codes, complete card numbers or identity document copies.
Minimum data
How we verify a request
Where there are reasonable doubts about identity or account control, we may ask for confirmation from the same address used in the request or another minimal form of proof. We will not ask for a Meta, Instagram or email password.
Scope
What will be deleted or disconnected
- Enquiries, notes and meeting data under our control, including a deletion request to Cal.com where applicable.
- Meta Platform Data under our control, tokens, cached identifiers and technical connections associated with the user or asset.
- On request, content or campaigns created through the application that the API allows us to delete or cancel.
Disconnecting the application does not automatically delete a Facebook or Instagram account or all content on it. State in the request if you also want posts or campaigns created by the application removed. Accounts, invoices and other records controlled directly by Meta must be managed through Meta tools.
Immediate control
Data stored in the browser
Planner answers, comparisons, attribution and preferences can be removed through browser site-data settings. “Manage cookies” allows consent to be withdrawn and analytics cookies to be removed.
Response
Timing and legal exceptions
We will acknowledge and respond without undue delay, normally within the legal period of one month. If a request is complex, we will explain any permitted extension and the reason for it.
Some data may be kept where required for legal compliance, billing, fraud prevention or legal claims. Retention will be limited to the data and period strictly required.
More information
Full policy
See the Privacy Policy for data categories, purposes, providers and applicable rights.